Tag

#training

Know-how

How do you keep a small business's know-how when the manager leaves?

Most of what a small business knows lives in one person. Cairn Holdings writes it down per business, holds the answer when two versions of a procedure disagree, and makes sure a ruling outlives the person who made it.

Avery Cairn · Owner, Cairn Holdings · September 23, 2026 · 4 min read

Hiring and training

How do you hire and train across unrelated trades?

A café, a podcast, a cabin business and an apparel shop have nothing in common except their owner. Here is how Cairn Holdings hires one good person for each, and trains them without pretending the trades are alike.

Avery Cairn · Owner, Cairn Holdings · September 16, 2026 · 4 min read